When commercial elevators are running smoothly, tenants barely notice them. But when something goes wrong, delays and safety concerns can quickly cause unhappy customers. That’s why it’s important to have a clear understanding of what quality elevator repair involves. With that knowledge, you can choose a reliable commercial elevator repair partner who can get you back up and running quickly. Below, we’re highlighting what goes into this process and what you should look for when choosing a service partner.
Common Reasons Commercial Elevators Need Repair
Commercial elevators are built to handle heavy use. However, even the best systems wear down over time. Some of the most common reasons for repairs include:
- Wear and tear on high-use components like door operators, relays, or rollers
- Aging or obsolete parts that no longer meet modern performance or safety standards
- Electrical or control system issues, especially in older or heavily used systems
- Safety system malfunctions, including sensors, interlocks, or door protections
- Environmental factors like debris, dust, heat, or moisture that affect performance
Spotting issues early can prevent small problems from turning into costly issues. That’s why consistent maintenance and fast diagnostics are so important.
The Commercial Elevator Repair Process: Step by Step
Initial Assessment and Diagnostics
A certified technician (ideally accredited by the International Union of Elevator Constructors) will perform a full inspection of the elevator. They should follow a checklist of items, including assessing inside the car, the car top and hoistway, machine room, and pit.
Quoting and Repair Plan
Once the technician has identified the problem, he or she will create an outline of the repair plan. This includes information on what needs to be done, how long it will take, and what parts are required. The building owner will get a transparent explanation, so there are no surprises later on.
Executing the Repair
A technician will come back out to the site to start the repair process. It might include replacing mechanical components, adjusting control systems, updating circuitry, or resolving other issues. Your technician will perform these updates to meet safety codes and manufacturer standards. Once complete, they’ll perform tests to ensure the elevator is working properly.
Final Reporting and Documentation
The technician will then compile a comprehensive report outlining what was repaired, what parts were used, and any recommendations to support long-term reliability.
What to Look for in a Commercial Elevator Repair Company
How do you know whether your elevator repair company will offer high-quality work? Here are some things to keep in mind:
- Technician expertise: Ideally, your company employs technicians who are certified by a reputable organization like the International Union of Elevator Constructors
- Safety and code compliance: Your chosen partner should keep up to date with ever-changing safety and compliance regulations
- Fast response times: Quick response minimizes downtime for commercial tenants
- Preventive maintenance integration: Regular maintenance reduces the need for major repairs
Have Questions About Commercial Elevator Repair? Reach Out Today
If you have questions about commercial elevator repair, reach out to the experts at Southwest Elevator. We are a leading independent provider of elevator repair, maintenance, modernization, and new construction services. We’re standing by to answer any questions and help you with your next project.
Founded in Fort Worth, Texas, we are a team of elevator repair technicians certified by the International Union of Elevator Constructors (IUEC) who receive ongoing education throughout the year. When you work with us, you get a team that believes in service above all else. When other companies provide standardized services, we tailor our program to your exact needs. Contact us to learn more.