After dealing with other elevator companies for more than 20 years, we found their service and response times weren’t up to our expectations, and we were experiencing major issues in our buildings. In 2008, we were in a crunch to get an escalator job completed. While we had several major elevator companies under contract on 34 buildings, none of them could commit to the job. Southwest agreed to help us and completed the job on schedule. Over time, Southwest took over other contracts, and the service has been excellent. They have also completed 53 remodel projects for us and have performed excellently. I would highly recommend Southwest for remodeling or service work on escalators or elevators.
