I started working with Southwest Elevator 15 years ago on my commercial office portfolio. The first project they completed was a four-elevator modernization. We interviewed various companies but felt Southwest Elevator was the best match. The price was right, but more importantly, they were passionate about doing the right things for the owners and building. Most companies don’t take the time to analyze the long-term objectives of the owner and the tenants. Southwest Elevator took the time to understand the big picture and not just focus on the equipment. They care about their product and clients. For them, it’s about exceeding expectations and creating a partnership. I continue to partner with them on all elevator service contracts for my commercial office portfolio.